7STARLAKE Privacy Policy
We, 7STARLAKE CO., LTD. and its affiliated entities (collectively “we”, “us”, “7STARLAKE”) believe that it is important to protect your personal data you have provided to us. We are committed to the protection of your personal information.
The principle behind our Privacy Policy is to maintain a transparent relationship with you regarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [https://7starlake.com/], and outlines your rights under applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Policy applies to all personal data processing carried out by 7STARLAKE companies and it may be supplemented by local regulations and policies if required. Please take a moment to read this Privacy Policy and contact us if you have any questions.
Key Definitions of Our Policy
“Personal data”: all the information collected from you that can be used to identify an individual (name, telephone number, address, company name, location data, email, online identifier, etc.).
“User” or “Subject”: this is, basically, you. The regulation uses this expression to identify a person or company whose data is processed.
“Recipient”: person or entity to whom data is disclosed.
“Consent”: a freely given, specific, informed, and unambiguous indication of your wishes, expressed through a statement or clear affirmative action, by which you agree to the processing of your personal data.
“Personal data processing”: the collection and handling of personal data.
Key principles
1. What Information Do We Collect From You?
7STARLAKE collects and stores the following types of information:
- Personal data: Name, email address, phone number, company name, mailing address provided voluntarily via contact forms, inquiries, or account creation.
- Technical Data: IP address, browser type, device identifiers, operating system, and browsing behavior through cookies and similar technologies.
- Business Information: Purchase history, inquiry details, or other business-related data related to your interest in our products.
2. How Will We Use Your Personal Data?
We retain and process your information to effectively manage our relationship with you, whether as a customer, supplier, or other data subject associated with 7STARLAKE. Our processing is based on legitimate interests, unless those interests are overridden by your fundamental rights and freedoms under applicable data protection laws.
We use your personal data for purposes including, but not limited to:
- Business Operations: Processing quotations, orders, contracts, and invoices; fulfilling financial and contractual obligations; evaluating creditworthiness.
- Customer Service & Communication: Responding to your inquiries, providing sales and customer support, and communicating with you about our products and services.
- Marketing (with consent): Sending newsletters, updates, and promotional materials, if you have opted in.
- Internal Processes: Conducting accounting, auditing, and other internal administrative functions.
- Security & Compliance: Identifying, preventing, and protecting against cybersecurity threats, fraud, espionage, and other unlawful activities; handling legal claims and liabilities; complying with and enforcing applicable laws, industry standards, and internal policies.
- Website & Service Improvement: Analyzing interactions to improve user experience and the quality of our services.
We are committed to processing your personal data in accordance with applicable regulations. We implement appropriate technical and organizational measures to ensure a suitable level of security, maintaining the confidentiality, integrity, and availability of your information.
3. What Are the Legal Bases for Processing Personal Data (EU/UK Users)?
For individuals located in the EU or UK, we process your personal data based on one or more of the following legal grounds, as defined under the General Data Protection Regulation (GDPR) and the UK GDPR:
- Your consent: where you have given us clear permission to process your data for a specific purpose.
- Performance of a contract: where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Compliance with legal obligations: where we are required to process your data to meet legal or regulatory obligations.
- Legitimate interests: where processing is necessary for our legitimate business purposes, except where such interests are overridden by your rights and interests.
4. Does 7STARLAKE Share Your Personal Data?
7STARLAKE will never sell your personal data to third parties. In case we lawfully transfer or share your personal data, it will be to the following recipients, always under legitimate interest:
- Service providers (e.g., website host, email services, analytics platforms)
- Logistics and payment partners involved in order fulfillment and transaction processing
- Legal or regulatory authorities when required to comply with applicable laws, such as tax, social security, or other administrative obligations
- Credit and financial institutions for assessing financial solvency and ensuring compliance with financial obligations
- Other parties when we reasonably believe disclosure is necessary to prevent harm or financial loss, or in connection with investigations into suspected or actual cybersecurity incidents, espionage, fraud, or other unlawful activities
All third-party partners we engage are contractually bound to handle your personal data securely and in compliance with applicable data protection laws.
5. How Do We Protect Your Data?
We implement appropriate technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal data. These measures are designed to protect your data against unauthorized or unlawful processing, as well as against the risk of accidental loss, alteration, unauthorized disclosure, or access.
Access to your personal information is strictly limited to authorized personnel—our employees and agents—who require access for legitimate business purposes and are bound by confidentiality obligations.
We use industry-standard encryption technologies to secure the transfer and receipt of data exchanged through our website. In addition, we maintain physical and procedural safeguards at our facilities to prevent unauthorized access, misuse, or alteration of the personal data collected via our website.
In the event of a data breach involving personal data, we will promptly notify the appropriate Data Protection Authority and cooperate fully in accordance with applicable legal requirements.
6. What Are Your Rights?
You have certain rights regarding our processing of your personal data. In accordance with applicable laws, you may, in particular, request information about how your data is processed, have inaccurate personal data corrected, request the deletion of your data, object to specific types of processing, request the release of certain data in a standard electronic format, and revoke your consent where processing is based on that consent.
For EU/EEA Residents (GDPR):
You have the right to access, rectify, erase, or restrict the processing of your personal data. You may also object to processing or request data portability.
For California Residents (CCPA):
You may request to know what categories of personal data we collect, request the deletion of your data, or opt out of the "sale" of personal information (please note: we do not sell personal data).
To exercise your rights, please contact us in writing at our physical address or via email. You may be required to provide a copy of a valid ID or other proof of identity, along with details of your request, to help us verify your identity and process your request in accordance with the law.
7. How Long Do We Retain Your Information?
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to maintain our relationship with you as a customer, supplier, or other stakeholder of 7STARLAKE. Once the relationship ends, we will securely store and restrict access to your data ("block" it) for the duration required to comply with legal obligations or to defend against potential civil, criminal, commercial, or administrative claims, in accordance with applicable limitation periods.
In certain cases, 7STARLAKE may retain personal data for an extended period, including indefinitely, when necessary for:
- Fulfilling contractual obligations
- Respecting data subject rights and preferences (e.g., do-not-contact lists)
- Supporting potential future e-marketing opportunities, where permitted by law
All data is stored securely, and retention is regularly reviewed to ensure compliance with applicable data protection laws and internal policies.
8. Change the Terms of Privacy Policy
The terms of this Policy will govern the use and any information collected while it is in place. 7STARLAKE reserves the right to change this Policy and without prior notice to you. We will post the updated version on our websites and change the "Last Update" date in this Privacy Policy and/or post a notice on the site.
Changes to this Privacy Policy are effective as of the stated "Last Updated" date. Your continued use of 7STARLAKE on or after the "Last Updated" date will constitute your acceptance of, and agreement to be bound by, those changes.
If you have any questions or requests regarding this Privacy Policy, please contact us at:
7STARLAKE CO., LTD.
14325 Willard Road UNIT K Chantilly VA 20151, USA
Email: press@7starlake.com
Taipei Office
2F., No.190, Sec. 2, Zhongxing Rd., Xindian Dist., New Taipei City 23146, Taiwan
Email: press@7starlake.com
Last updated: 25 July 2025